Complete 14 page APA formatted essay: CUSTOMER RELATIONSHIP MANAGEMENT:analysis.
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Information Systems (IS) have been an integral part of every organization’s processes for gathering, storing, processing and analyzing information. The scope of IS has dramatically revolutionized by the introduction of Information technology. However Information Management is more than just a technology. it is about business processes and practices that use information for achieving its business goals. Information management comprises people, process, technology and content.

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